Train Staff on Recognizing Phishing Attempts and Other Email-Based Threats

The Importance of Email Security Training
Phishing scams and email-based threats are increasingly sophisticated. Training your team to recognize and avoid these threats is essential for protecting your nonprofit’s data and reputation.

Common Phishing Red Flags

  • Suspicious Sender Addresses: Emails from addresses that mimic legitimate organizations.
  • Urgent or Threatening Language: Demands for immediate action to avoid penalties.
  • Unfamiliar Links or Attachments: Files or links that seem out of place.
  • Requests for Personal Information: Legitimate organizations rarely ask for sensitive details via email.

How to Train Your Team

  • Regular Workshops: Host training sessions to teach staff about phishing tactics.
  • Simulated Phishing Tests: Use tools like KnowBe4 or PhishMe to test your team’s awareness.
  • Provide Resources: Share guides and videos on email security best practices.

Steps to Take if a Threat is Detected

  • Report suspicious emails to your email provider.
  • Never click on links or download attachments from unknown sources.
  • Notify your IT team immediately.

Investing in training ensures your team is equipped to handle email threats confidently and keeps your organization safe.